- The woman accused of slapping a Cebu Pacific cabin crew could face lawsuit as well as ban on airline’s future flights
- The airline made the statement on its Facebook page to defend its crew
- Cebu Pacific said it is now investigating the incident
MANILA, Philippines – Aside from the potential lawsuit, the woman who allegedly slapped a Cebu Pacific cabin crew could possibly face ban from future flights too; this was according to the statement released by the airline.
The slapping incident became a viral topic on social media after it was shared by a stewardess who claimed she was physically and verbally abused by an irate female passenger after one of her colleagues failed to properly stow the woman’s luggage into the overhead compartment.
The stewardess said that apart from being slapped, she was also insulted by the woman who introduced herself as the wife of a general. In her post, she has threatened to take the woman to court.
In a statement on its Facebook page, Cebu Pacific said it is now investigating the incident which happened on the Manila-Davao flight 5J 955 on July 30.
The woman reportedly had an altercation with one of the crew while stowing the luggage prior to their departure. Upon arrival in Davao, the passenger again assaulted another crew by slapping her in the face.
“CEB wishes to clarify that its Cabin Crew’s primary duty is to ensure the safety and security of its passengers onboard the flight. Cabin Crew members are ready to assist passengers in carrying and properly stowing hand carried bags during boarding and deplaning, as necessary,” the statement read.
Passenger faces ban
The airline also expressed its support for its crew who is now planning to file charges against the woman.
“Actions that CEB will consider will be to refuse carriage of the passenger on any future CEB flight, along with legal support to its staff member if charges are deemed appropriate,” the airline added.
The airline, however, did not name both the cabin crew and the passenger involved.