An online petition calling for the resignation of United Airline’s CEO Oscar Muñoz was initiated by a USA native Eugene Belinski due to its employees’ violent action towards a paying customer, under his watch.
The controversial video showing inhumane act of dealing with a passenger who was dragged forcibly leaving him bloodied, left netizens in shock.
In Belinski’s appeal on Change.org, he wrote: “Under Oscar Muñoz’s watch, United Airlines employees forcibly and violently removed a doctor from United flight UA3411.”
As of posting, the petition has gained nearly 75,000 signatures appealing to CEO Oscar Muñoz to step down from his position claiming “United could not have handled this situation any worse,” The Hill said.
Muñoz issued a public apology saying, “This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers.”
“Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened.”
An internal letter was also sent by Muñoz defending the airline and the employees stating that they were just following all established procedures and protocols.
According to The Hill report, one passenger posted on Twitter that the plane was overbooked with four people so they asked for volunteers to leave as those seats were needed for airline personnel. When no one stepped out, passengers were randomly selected to surrender their seats which the Chinese doctor, David Dao, was one among the chosen customers to leave.
Dao refused to leave and have his flight re-booked because he needed to go home to treat his patients.
“Despite the doctor’s insistence that he needed to be at a hospital the next day to attend to patients, security officers forcibly pulled the doctor from his seat and to the floor of the cabin. His face was slammed against his arm rest, which broke off of the seat. He can be seen bleeding from his mouth as he is dragged down the aisle,” Belinski said in his statement.